Cancellation Policy

Cancellation Policy 

Updated 19/11/2023

We at Vitality Supplements understand that sometimes plans change, and you may need to cancel an order. Below is our cancellation policy designed to be as accommodating as possible:

  1. Cancellation Window: You can cancel your order at any point before it has been shipped. To ensure a timely cancellation, please contact our customer service team as soon as you decide to cancel.

  2. How to Cancel: To cancel an order, please contact our customer service team immediately at Provide your order number and details for quick processing.

  3. Processing Cancellations: Once we receive your cancellation request, we will process it promptly. If the order has not been dispatched, we will cancel it and confirm the cancellation via email.

  4. Cancellation After Dispatch: If the order has already been dispatched, it will be considered for return under our Returns Policy, and you may be responsible for return shipping costs.

  5. Refunds on Cancellation: If eligible for a refund, it will be processed to the original method of payment within 10 business days after the cancellation has been confirmed.

  6. Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again and then contact your credit card company or bank. It may take some time before your refund is officially posted.

  7. Order Modifications: If you wish to modify your order, please contact us. We will accommodate your request if the order has not been dispatched.

By placing an order at, you agree to our cancellation terms and conditions. We reserve the right to update or modify this policy at any time, so please review it regularly.

For any further assistance, please don’t hesitate to get in touch with our customer support team.